Effective Date: July 29, 2025

Last Updated: July 29, 2025

Alpha Net Consulting (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us through anetcorp.com (the “Website”). This policy explains how we collect, use, share, and safeguard your information and describes your rights under applicable data protection laws, including GDPR, CCPA/CPRA, and TCPA.

Quick Summary (Plain Language)

• We collect your information to provide and improve our services.
• We do not sell your personal data.
• We use cookies for performance, personalization, and analytics (you can control them).
• Marketing communications (email, SMS, AI-assisted calls) are opt-in only.
• You can access, update, delete, or withdraw consent for your data at any time.
• We maintain strict security measures and will notify you if a breach occurs.

1. Information We Collect

We may collect:

• Personal Information: Name, email, phone, company, job title, and any details you provide via forms or inquiries.
• Technical Information: IP address, browser type, device details, operating system, and browsing data.
• Cookies & Tracking Data: Analytics, performance tracking, and preferences (see Cookie Policy).
• Interaction Data: Responses from AI-driven support tools, chatbots, or automated communications.

We do not intentionally collect sensitive information (health, biometric, or financial) unless explicitly provided and consented to.

2. How We Use Your Information

We use your information to:

• Deliver requested services and respond to inquiries
• Improve website functionality and user experience
• Send marketing communications (with consent)
• Provide AI-driven support, automated follow-ups, and service notifications
• Comply with legal and regulatory obligations

3. Legal Basis (GDPR)

If you are in the EU/EEA, we process your data under:

• Consent: For newsletters, cookies, and marketing communications
• Contractual necessity: To deliver requested services
• Legitimate interest: To improve services and security
• Legal obligation: To comply with applicable laws

4. Marketing Consent (Email, SMS, AI-Assisted Calls)

We will only send you marketing communications if you have explicitly opted in.

• Email Marketing: Receive newsletters, offers, and updates. Unsubscribe via the email footer or info@anetcorp.com.
• SMS/Text Messaging: Receive service updates or promotional alerts (standard rates apply). Opt out by replying “STOP” or emailing us.
• AI-Assisted or Automated Calls: Receive informational or service-related calls. All calls will identify Alpha Net upfront and include opt-out instructions.

You may withdraw consent for any channel at any time.

5. AI & Automated Communication

We may use AI-driven tools for:

• Support ticket triage and resolution
• Service reminders and follow-up calls
• Informational or survey calls (AI-assisted with human fallback)

We do not make legally significant decisions based solely on AI without human involvement.

6. Cookies & Tracking (Cookie Policy)

We use cookies to:

• Enable essential site functions
• Analyze usage (Google Analytics with IP anonymization)
• Improve user experience (preference cookies)
• Provide marketing insights (LinkedIn Insight Tag, HubSpot tracking – consent required)

Cookie Choices:

• Accept all cookies, reject non-essential cookies, or manage preferences via our banner.
• Session cookies expire on browser close; persistent cookies may last up to 12 months.
• See Browser Settings for manual cookie management.

7. Your Rights

Depending on your location, you may:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent at any time
• Opt out of targeted advertising (California residents: “Do Not Sell/Share My Personal Information”)
• Request data portability (EU/EEA residents)

To exercise rights, contact us at info@anetcorp.com.

8. Data Sharing

We may share your data with:

• Trusted service providers (hosting, analytics, CRM) under confidentiality
• Legal authorities when required
• Successors in the event of a merger, acquisition, or asset sale (with notice)

We do not sell personal information to third parties.

9. Data Security

We employ industry-standard safeguards:

• Encryption (in transit and at rest)
• Role-based access controls
• Multi-factor authentication
• Vendor security reviews and NDAs

10. International Transfers

If you are outside the U.S., your data may be transferred and processed in the U.S. using:

• EU-U.S. Data Privacy Framework (DPF)
• Standard Contractual Clauses (SCCs) or equivalent mechanisms

11. Breach Notification

If a breach affecting your personal data occurs, we will notify you and regulators per applicable law (e.g., GDPR’s 72-hour rule).

12. Children’s Privacy

We do not knowingly collect data from anyone under 16 years old. If we discover such data, we will delete it immediately.

13. Changes to This Policy

We may update this policy periodically. Updates will be posted here with a new “Last Updated” date.

14. Contact Us

For questions, privacy requests, or to exercise your rights:

📧 Email: info@anetcorp.com

🏢 Address: 3211 Scott Blvd, Suite 203, Santa Clara, CA 95054, USA

When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.